Refund Policy

For Canceling Orders

We can cancel the order for you free of charge if you contact us in time after your purchase.

1.For in stock orders, please contact us within 8 hours after your payment finished.

2.For custom orders, please contact us within 24hrs after your payment finished.

3.Overdue, you will be charged 15% restocking fee.

4.Orders can't be canceled once the parcel is shipped out or we have already begun to custom the hair extension.

For Returned Orders

Please refer to our return policy for reference. For all accepted returned orders, we will have 3-5 business days to process your returns. Your refund will be issued within a week time after you receive our email confirmation.